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Virtual Staffing

Medical coder

Pena4's Resilience in Reviving a NYC Health Organization


In December 2022, one of Pena4's largest clients, a large NYC health system, endured a debilitating cyberattack, halting its entire technological infrastructure across three hospitals. This disruption paralyzed operations, forcing the healthcare organization to manually document all cases, causing an extensive backlog in medical coding and billing processes. Amid this crisis, Pena4 developed a remote medical coding solution to help this organization revive its operations and overcome the aftermath of the cyberattack.